Campus-Community Partnerships and Collaboratives Intern
U-M Ginsberg Center
Ann Arbor, MI (Remote)
Theresa Krueggeler and Amanda Healy
Description of Intern’s Role and Responsibilities
The Rackham intern will support the center’s efforts to broker and leverage university and community partnerships to meet community-identified priorities through individual matchmaking and the creation of multi-partner collaboratives. The Ginsberg Center uses a community-centered approach to university-community partnerships to build relationships with non-profits, schools, and governmental agencies to best understand their priorities and needs. We are then able to thoughtfully match these priorities and needs to university faculty, staff, and students interested in positive social change. The focus of this role is to provide support to Ginsberg’s University Community Partnerships Team.
The intern will be supervised by Ginsberg’s “Matchmaking” team and will have opportunities to connect and work with staff on all of Ginsberg’s teams—Academic Partnerships, Student Engagement, and Community Engagement. This role will be a mix of general match team support (specific duties below) and developing Ginsberg’s emerging Communication and Storytelling hub.
While the final list of duties and responsibilities will be determined in close consultation with the intern, critical duties and projects are listed below.
- Ongoing match support: reviewing community partner accounts and initiatives, identifying priority initiatives, supporting scoping consultations with campus and community partners. This will include administrative support (scheduling, note taking).
- Tracking partnership activities in Salesforce, Ginsberg’s CRM.
- Coordinating the quarterly match evaluation: reviewing and updating the match evaluation survey, distributing the assessment, synthesizing results, and making recommendations to improve the match process based on feedback.
Communications and Storytelling
- Coordinating the second phase of Ginsberg’s Storytelling initiatives. This may include supporting a qualitative data gathering pilot project we are launching this summer focused on creating storybanks for community partners (see “Projects” below), especially in the later stages of the project: support evaluating the pilot experience and reflecting on potential future iterations.
- Support the communications hub staff in developing an expanded network of campus resources and collaborative offerings
- Match Team Manual: Assist in documenting match team processes
Communications and Storytelling
- “Storytelling for Social Change” is a pilot project for summer 2022. The broader communications hub is a response to increasing community requests for support with storytelling and communications work. We will be leading a team of students, a combination of undergrads and some early career graduate students with expertise in ethnographic or qualitative data gathering methodologies, as they work with community organizations to produce story banks (collections of narratives that organizations can draw on for fundraising, marketing, advocacy, etc.) and some supportive products (images, audio clips, gifs, or very short videos clips) and guidance for how to use them. Building a story bank can help set up an organization for long term sustainable support well beyond the duration of the summer project. This initiative builds on the success of Ginsberg’s Evaluation and Assessment collaborative that responds to community-identified priorities around capacity building and supports organizations’ ability to tell the story of the work they do and the communities they serve. Ginsberg Center uses a unique outside-in approach to community engagement; this collaborative is a strategic response to data gathered from hundreds of local community organizations ranging from grassroots community groups to local government organizations.
- Expansion of the communications hub support might include community partner data analysis, designing a focus group consultation with key informants, support development of collaborative offerings based on community feedback (workshop series, training modules, etc.)
This position will also be connected to the Ginsberg Graduate Academic Liaison program, allowing the intern to connect with other graduate students from across the university who support academic and community partnerships through workshop facilitation, curriculum development, partnership management and project support. Preference will be given to candidates who can continue as a liaison for five hours per week in the winter semester to continue the work established during the internship
Part-time internship (20 hours per week)
Start date: September
End date: December
Specific days of the week intern needs to be available (if applicable): work will take place on weekdays; specifics scheduling will be flexible but will need to be distributed over at least three days per week
About the Organization
- Empowering students to engage in positive change through social justice education, leadership development, and meaningful civic and community engagement experiences.
- Supporting faculty and academic program staff efforts to connect socially just civic and community engagement experiences to coursework, research, and programs.
- Connecting community organizations with students, faculty, and staff that are invested in positive social change.
- The Ginsberg Center’s mission and purpose are premised on spanning organizational and institutional boundaries in service to social change. Recognizing our three strategic areas of focus, the Ginsberg Center is positioned within Student Life, reflecting our commitment to student education and development; we are formally connected to the Office of the Provost, reflecting our focus on faculty and academic partners, and Government Relations, reflecting our community engagement beyond campus.