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Graduate Student and Program Consultation Services

We realize that challenges may arise during your time at the University of Michigan. The Graduate Student and Program Consultation Services (GSPCS) office is here to help. GSPCS provides a range of support services for graduate students, faculty, staff, and postdoctoral fellows. We offer a safe and confidential environment to discuss concerns and explore options for resolution. GSPCS advises students, faculty, staff and postdoctoral fellows on matters related to emergencies, crisis situations, academic misconduct, student progress, disputes, and student conduct violations.

Our Services

The primary services offered by GSPCS include:

Resolution Services

Graduate school is full of challenges, both academically and personally. Graduate students are often working to navigate studies, research, funding, and relationships with peers and advisors, often under pressure. Addressing your concern or sharing a need can feel like one more thing to do, many students and staff can feel stuck as a result. Rackham is here to help you problem-solve. Please use this form to request a meeting.

Academic Integrity

Integrity in research and scholarship is a fundamental value of the University of Michigan. It is the responsibility of all students to conduct research and scholarly activities in an ethical manner at all times. Rackham students are responsible for understanding and observing the graduate school’s academic and professional integrity policy.

Disability Accommodations

The University of Michigan is committed to ensuring that graduate students receive appropriate and reasonable accommodations so that all students are supported in all aspects of their educational experience, including their employment related to their graduate education. Rackham Graduate School is the designated central office to respond to requests for accommodations related to employment or appointments for graduate students. Graduate students with disabilities are encouraged to contact [email protected] to set up a confidential appointment to discuss accommodation guidelines and available services.

Well-Being Advocate Program

The Well-Being Advocate Program encompasses the Graduate Student Mental Health and Well-Being Advocate Program, led by the Rackham Well-Being Advocate and consists of existing members of departments (students, faculty, and/or staff), who help connect graduate students and mentors with existing campus resources and as they enact changes within graduate programs. In conjunction with department leadership, the Well-Being Advocate develops programs and initiatives focused on creating climates and cultures in support of graduate student mental health. If your graduate program is interested in learning more about the Advocate program, please contact Rackham Well Being.

Faculty and Staff Consultations

Graduate Student and Program Consultation Services can also advise Faculty and staff about Rackham and university policies and procedures, make referrals, and offer resources when appropriate. Please use this form to request a meeting.

Direct Services for Students

GSPCS also provides direct services to students with personal/social, mental health, physical health, academic, behavioral, or other difficulties who would benefit from intervention and referrals to on- and off-campus resources and to ensure they receive appropriate interventions and support.

Emergency Funds

Consult with students facing financial hardship and address questions regarding Rackham emergency fund eligibility.

Leave of Absence

Help students decide if a leave of absence is right for their personal circumstances, discuss implications of taking a leave, and identify considerations when returning from a leave of absence.

Parental Accommodation

Assist students with reduced academic expectations and time to degree extensions for students who become parents.

Year Round Services

Assist Ph.D. students with accessing university services during spring/summer terms when students may not be registered for classes.

Who We Are

Mallory Martin-Ferguson

Mallory Martin-Ferguson

Jamyia Barrett

Jamyia Barrett

Elizabeth Rohr

Elizabeth Rohr

Amy Smola

Amy Smola

Meet With Us

Request a Meeting

To request a meeting with a Consultation Services staff member, please fill out our intake form. Persons submitting this form may self-identify or remain anonymous. If you self-identify, you will receive a response. Anonymous reporting, however, will limit the university’s ability to respond and support. The information will be treated confidentially.

How was your experience? Let us know!

Open Office Hours

If you have a quick question or a time sensitive matter, you can attend the Consultation Services open office hours weekly during the academic year on Monday and Wednesday from 2:00 to 3:00 p.m. via Zoom. In the interest of providing students as much privacy as possible, you may spend a brief time in a waiting room if the resolution officer is engaged with another student. They will be with you as quickly as possible.

Monday and Wednesday during the academic year from 2:00 to 3:00 p.m.

Dispute Resolution Policy

Rackham’s Academic Dispute Resolution Policy and Procedures are available to Rackham students who have a dispute or disagreement with faculty, staff, or program about the equity and fairness of decisions or procedures that affect their academic standing and progress toward the degree. Such issues may arise regarding fair and equal treatment in the conduct of a class, in the grading or evaluation of academic work or unfair treatment in research. Other issues may concern the equity and fairness of program, department or Rackham policies.

Academic dispute resolution is a means for resolving disputes and achieving a workable outcome for all parties, within the integrity policies of the University.

The Rackham Resolution Officer, Mallory Martin-Ferguson, is responsible for managing this policy and may be reached at [email protected].

Contact Graduate Student and Program Consultation Services

0540 Rackham Building
915 E. Washington St.
Ann Arbor, MI 48109-1070
Email: [email protected]
Phone: 734.764.4400
Fax: 734.615.3832


Graduate Student and Program Consultation Services is open Monday through Friday, 8:00 a.m. to 5:00 p.m.

Zoom Virtual Office Hours are Monday and Wednesday from 2:00 to 3:00 p.m. during the fall and winter semesters. Check the Calendar.

The office is closed Saturdays and Sundays and on the following holidays: Thanksgiving (Thursday and the following Friday), Christmas through New Year’s, Memorial Day, Independence Day (July 4), and Labor Day.