Home About Rackham Office Directory Rackham Information Technology Services Rackham Information Technology Services Rackham Information Technology Services (ITS) collaborates with and provides services for units across the graduate school, including technical support and web application development. Computing and Technology For access, computing, classroom support, and U-M sites, contact U-M’s ITS. For audio-visual support within Rackham during business hours, please contact the Rackham Facilities office at 734.417.8282. For help with CollegeNet applications, visit their help center. WiFi at Rackham The MWireless, eduroam, and MGuest wireless networks are available throughout the Rackham Building. Visit the Information and Technology Services website to learn how to get connected. Our Team Anthony Serra General Programer/Analyst [email protected] 734.647.1377 Dan Thompson Assistant Director of Information Technology [email protected] 734.647.6606 Chris Wood Director of Information Technology [email protected] 734.647.4665 Shih-Wen Wu Senior Business Systems Analyst [email protected] 734.647.4551 Contact Us Hours: Rackham Information Technology Services is open Monday through Friday, 8:00 a.m. to 4:30 p.m. The office is closed Saturdays and Sundays and on university holidays. Location 3160 Rackham Building 915 E. Washington St. Ann Arbor, MI 48109-1070 Contact Phone: 734.647.4554 Fax: 734.763.6029 Email: [email protected]