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Resolution Office

The Rackham Resolution Office provides a safe and confidential environment to discuss concerns, and advises faculty, postdoctoral fellows, staff, and students on matters related to emergencies, crisis situations, disputes, and student conduct violations. The Resolution Office also provides information about Rackham Graduate School and university policies and procedures, makes referrals, and offers resources when appropriate.

Graduate school is full of challenges, both academically and personally. Graduate students are often working to navigate studies, research, funding, and relationships with peers and advisors, often under pressure. Addressing your concern or sharing a need can feel like one more thing to do, many students (and staff) can feel stuck as a result. Rackham is here to help.

Meet With Us

To request a meeting with a Resolution Office staff member please fill out our intake form. Persons submitting this form may self-identify or remain anonymous. If you self-identify, you will receive a response. Anonymous reporting, however, will limit the university’s ability to respond and support. The information will be treated confidentially.

Seeking Your Input

We are seeking your input! Use the Conflict Resolution Resources Form to share your ideas and needs about Conflict Resolution. This will help in planning events and content that can be helpful for you as you navigate your graduate journey in Rackham.

Virtual Office Hours

If you have a quick question or have a time sensitive matter, attend the Rackham’s Resolution Office’s open office hours weekly on Monday and Wednesday from 2:00 to 3:00 p.m. via Zoom. In the interest of providing students as much privacy as possible, you may spend a brief amount of time in a waiting room if the resolution officer is engaged with another student. They will be with you as quickly as possible.

How Was Your Experience?

In an effort to continue to improve services within the Rackham Resolution Office we invite you to share feedback related to your experience in engaging with us.

Who We Are



1120 Rackham Building
915 E. Washington St.
Ann Arbor, MI 48109-1070
Phone: 734.936.1647
Fax: 734.615.3832